Canada Post has issued what's known as a 'red alert' today for Orillia due to a "flash freeze."
A red alert means Canada Post is suspending delivery and not sending delivery agents out or they are recalling them. Delivery will resume once conditions improve and it’s safe to do so.
"The safety of our employees is our number one priority," states a news release.
An alert can be issued for a particular community or an entire province, depending on the weather event.
The service alerts and updates can be found on Canada Post's social media platforms: X (@postes_aides and @canadaposthelps) and Facebook.
We encourage customers to clear the snow and ice from their walkways, stairs, and driveways, to ensure safe access to the front door for both their visitors, as well as their mail carriers, when service resumes, says a post to X.
If customers have questions regarding mail delivery, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).